Get Into Hospitality


This 5-week course is open to anyone who is unemployed and over the age of 19. The programme will provide you with a wide range of skills and knowledge associated with working in the Hospitality Industry. Guaranteed interviews will be arranged once all elements of the course are completed.

• Introduction to Hospitality
• Customer Service in the Hospitality Industry
• Food Safety in Catering
• Basic Knife Skills
• Food Service
• Serving Food and Drink
• Basic Food Preparation
• Employability Skills
• Barista Training

Other optional units will be chosen.

Awarding body: City and Guilds
Assessments will be on-going through observations, discussions, demonstrations, presentations, work experience and a portfolio of evidence.

Start Date:

  • 12/09/2022-14/10/2022
  • 07/11/2022-09/12/2022
  • 16/01/2023-17/02/2023
  • 27/02/2023-31/03/3023
  • 05/06/2023-07/07/2023

Venue: YMCA North Shields, Church Way, North Shields, NE29 0AB

Weeks 1-3: Vocational training: Monday, Tuesday, Wednesday, 9:30am – 3:00pm (this includes a ½ hour lunch break)

Week4- 5: Work Placement hours will be agreed with the Kitchen/Café manager

The café is open Monday, Tuesday, Wednesday, Thursday, Friday and Saturday 8:30am – 3:00pm, or depending on business requirements. These times may vary according to placement

Whilst on placement you will be required to wear black trousers or skirt, black t-shirt and sensible ‘closed in’ shoes (safety shoes will be provided if required).

Whilst attending classroom-based learning, the Job Centre will reimburse your travel costs with proof of receipt.

If childcare is required, speak to the JCP advisor at your initial meeting.

  • Map of venue will be provided upon request.
  • Speak to your JCP advisor regarding uniform voucher (black trousers/skirt, black top and sensible black shoes nonslip soles/trainers when on placement).

You must log onto North East jobs North Tyneside and complete the application for catering services, you will then be contacted to arrange a date and time for the interview.   Catering Services will apply for your DBS if successful at interview. Your tutor will be able to provide you with a list of schools where there are vacancies and support you with the application form. 

Level 2 Hospitality and Catering Apprenticeship.

Enquire about this course