Team Leading
Description
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification in the business administration and law sector.
Please note that whilst the course is free, there is a £50 withdrawal fee if you choose to leave or are withdrawn from the course without completion.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification in the business administration and law sector.
Please note that whilst the course is free, there is a £50 withdrawal fee if you choose to leave or are withdrawn from the course without completion.
Awarding Body: NCFE
This is an online course. You will receive your own study pack, alongside a specialist tutor who will guide you through your studies. Your study pack includes a set of high-quality knowledge workbooks that are designed to help you learn independently through a range of reflective activities. You will also receive an online assessment account (e-assessor) where you will document your evidence.
To be awarded this qualification, learners are required to successfully complete 3 mandatory units and 5 optional units.
- Principles of Team Leading
- Understand Business
- Understand How to Communicate Work-Related Information
- Understand How to Deliver Customer Service and Resolve Problems
- Understand How to Develop Working Relationships with Colleagues
- Introduction to Coaching
- Introduction to Mentoring
- Understand Personal Development
Knowledge-based assessment to be completed via e-portfolio system.
Course Length
10 weeks (although you can complete more quickly if you wish)
Attendance
This course is part of our online learning offer, and you will primarily study at home. Regular drop-in workshops are available, facilitated by a specialist tutor. We encourage attendance at the drop-in sessions for support, reassurance and knowledge building.
You will receive submission dates for all units.
If you require additional support, regular tutorials can be arranged
You could progress onto other Online Learning programmes such as:
- Level 1 Certificate in Digital Skills
- Level 2 Certificate in Customer Services
- Level 2 Certificate in Business Admin
Pathways to employment qualifications such as:
- Level 2 Certificate in Supporting Teaching and Learning
- Level 2 Diploma for the Early Years Educator
- Level 2 Functional Skills in ICT
Or an apprenticeship vacancy with an employer on a standard such as:
- Business Administration
- Customer Service
- Team Leading