Adult Learning Service success stories

In this difficult year it’s great to have something positive to celebrate. The Adult Learning Service (ALS) support numerous learners. The continuing enthusiasm, commitment, and flexibility of the ALS team and particularly tutors Nicole Race and Joanne Walker have been a huge asset in these challenging times. As well as supporting our residents into apprenticeship many existing Council team members are up-skilling through this route.

Particular ‘shout out’ to:

• Shellie, whose passion and dedication shines through. She has just completed (ahead of schedule and to a very high standard) her Level 4 Business Administration qualification.
• Kerry, Associate Project Management Level 4. Kerry has had a very challenging year, especially over the last few months with the pandemic creating an ever-changing landscape in the services that she manages. Despite this Kerry produces work of an excellent quality and demonstrates high levels of enthusiasm and dedication to her studies.
• Shay – Shay formerly won the ALS Apprentice of the Year award for his administrative work in a hospital during covid, and he has now passed his apprenticeship and the project he led will be beneficial to patients.
• Faye & Lisa – Both have administrative roles in Adult Social Care. Their excellent communication and digital skills have supported the remote delivery of essential services.
• The 1st cohort of Level 4 Diploma in Project Management learners. Most of this group faced changes to their job roles and work environment and had to review their projects to meet these. All have now successfully completed and the quality of their portfolios and strength of their skills and knowledge, have been fundamental in helping ALS obtain Direct Claims Status for this qualification.

Both the tutors and all these learners embody the values of “We Listen. We Care. We are ambitious. We are good value for money”. They, have all worked hard and quickly adapted to change, carrying out administrative work, using up to date skills, which have helped businesses to deliver on their priorities and keep vital services going.

All should be very proud of themselves. Well done!