Our phone lines are now open for 23/24 enrolments!

Our skilled and experienced team of tutors offer a huge range of Adult Learning courses and opportunities designed to help you get back into work, learn something new or upskill yourself. With new courses added for 2023-24 and even more opportunities for individual support and coaching, there’s never been a better time to learn with North Tyneside Employment & Skills.

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For telephone enquiries, call 0191 6432288

National Apprenticeship Week 2023

National Apprenticeship Week (NAW) celebrates the achievements of apprentices both locally and around the country and highlighting the positive impact they make to communities, businesses, and the wider economy.

As part of a weeklong series of events we will again be hosting the popular “Get up and Go” apprenticeship fair. Primarily aimed at young people who are leaving school or college this summer looking to find out more on the apprenticeship programme ‘Get up and Go’ is equally open to anyone who is interested in apprenticeships.

For more information click the link below to visit our dedicated National Apprenticeship Week 2023 page:

Click Here

Pioneering employment hub unveils North Shields location

The welcome mat has been laid out at a pioneering new employment hub in North Shields.

From accessing the latest jobs through to mental health support, Working Well North Tyneside brings vital services together into one location for the first time to help support people into work.

The new hub is breathing life into a vacant store in North Shield’s Beacon Centre and the central location means it’s accessible via public transport, cars and on foot for local residents.

The one-stop-shop will make it easier for people to access employment and skills services, view the latest jobs on the market and receive support around housing, finance, debt, and physical and mental health.

Specialist teams will be based at the hub and partners from across the region will be offering their services including the NHS, Age UK, Citizens Advice, National Careers Service and the community and voluntary service.

To mark the official opening of the hub, Elected Mayor Norma Redfearn CBE cut the ribbon and welcomed service users, councillors, and partners of the service in to see the fantastic location the services will operate from.

Cllr Hannah Johnson, Cabinet Member for Inclusion, Employment and Skills, said: “Giving adults the opportunity to access support, guidance and employment opportunities is a priority for us and the opening of this hub is a great step towards us making it easier for our residents to access all the support they need.

“We’re delighted that partners across the borough, and the region, have joined us in the project and that their vital support is now part of what we can offer at the hub.

“I’d encourage any residents who are looking to take steps into employment to head down and see the brilliant offer and find out more about how the fantastic team can help.”

The project is closely linked to the exciting regeneration of North Shields masterplan, expanding the support available and encouraging developers and employers in the town centre to offer training and job opportunities.

The Working Well North Tyneside hub will open from 9.30am to 3.30pm Monday to Friday, walk ins are welcome.

Apprentice intake of 2022 kick off their employment journey with a fun activity day at the Rising Sun Countryside Park

The council offers a broad range of apprenticeship opportunities across the organisation, in various teams and disciplines. This year we have recruited apprentices into a wide variety of roles and in many service areas: from Arborists, Solicitors and Auditors to Business Admin, Housing and Property Management, a variety of trades, and several others.

As part of the authority’s wider development programme for apprentices, 18 members of the newest intake attended a teambuilding and problem-solving day at Rising Sun Country Park. The purpose of this day was to enable apprentices to engage in activities that enhance their practical and teambuilding skills and allow them to network with other apprentices.

Throughout the day, the apprentices were given several challenging tasks to complete that developed their problem-solving skills, encouraged them to use their own initiative, collaborate and coordinate together, and step out of their comfort zone. Not only were the apprentices learning new skills in a fun and informal way, but they also had the opportunity to spend time in one of North Tyneside’s beautiful parks.

The event was rounded off with a review of the apprentices’ successes and the skills they had acquired throughout the day. All commented that they had enjoyed the day and its activities, they left having made connections with other apprentices and faced challenges that tested and enhanced their resilience.

Activity events are a great opportunity to test and adapt apprentices’ skill sets, whilst allowing them time outside of their regular working environment to supplement their own wellbeing too. They are just one of the many ways in which the council supports its young colleagues as they enter the organisation and throughout the duration of their apprenticeship.

Many thanks to Heather and her team at the Rising Sun Country Park for working with us all to make the day such a success.

Learn more about the council’s apprenticeship opportunities here.

Adult Learner Awards 2022

North Tyneside Adult Learning Awards

North Tyneside’s adult learners and the tutors who support them were celebrated at an awards evening.

The annual awards, taking place for the 14th time, honour the hard work and commitment of the inspirational learners who have overcome barriers and improved their life chanced through learning.

Supported by North Tyneside’s specialist Education and Skills service, six adult learners received awards and commemorations on the night.

The first award was presented to English and Maths learner of the year Declan Wilson who was praised for turning around his previous education experience and made a concerted effort to attend and engage in lessons and achieve his qualifications. Since completing his qualifications, he’s moved onto full time employment and has transformed his life.

Apprenticeships are a vital way to support young people into work, and the Apprentice of the Year award winner Fiona Collings was celebrated for her tireless work to complete her Children and Young Peoples qualification while also completing her English and ICT Functional Skills awards.

Fiona works within the residential childcare sector supporting young people to integrate and develop vital life skills. Speaking of her success, her tutor Kim Nash praised her for overcoming many personal and professional challenges to succeed in her education.

The evening showcased how North Tyneside’s residents show resilience and commitment to gain their qualifications, and one of the biggest success stories of the night was Adult Learner of the Year award winner Elizabeth Craggs.

Elizabeth has overcome severe physical pain due to her condition to complete her qualifications to improve her career prospects. Even when faced with struggles to get to her lessons, Elizabeth showed defiance and is now working in a higher paid, more technical role, something she dreamed of.

The final award of the evening went to the ‘Group Learners of the Year’ who are a true embodiment of how education can change a person’s life.

Earlier this year North Tyneside opened its homes to refugees from Ukraine who had been displaced due to a devastating war in their country. Since arriving in the borough, a group of Ukrainian joined our English course to learn the language to support them to access jobs, feel at home in our region, and to learn more about our culture and values.

Despite being forced to leave their homes and many of their loved ones behind, the learners worked hard in difficult and unusual circumstances to make the best of their situations and to improve their English skills. They joined weekly conversation classes to gain confidence in written and spoken English, to help with their basic needs including speaking to teachers, using public transport, and applying for jobs.

The full list of winners is as follows:

  • The English and Maths Learner of the year – Winner Declan Wilson
  • Jeanette Hedley Apprentice Learner of the year – Winner Fiona Collings
  • Sandra Girvan Adult learner of the year – Winner Elizabeth Cragg and commended in this category – Maria Soplintai
  • Group Learners of the year – Winners – Ukrainian learners and commended in this category – Working Roots Painting and Decoration Team.

Beach Clean

A lovely morning spent with some of our fantastic apprentices from across Employment & Skills and North Tyneside Council carrying out our annual beach clean on Tynemouth beach. The team participated in a health & safety talk and then spent an hour scouring the beach  finding a wide range of rubbish including ghost fishing wire, plastic, bottles,  items of clothing and a football. They managed to collect a whopping 10 bags worth of rubbish saving our seas and wildlife from the devastating effects of debris left on our beaches!

National Apprenticeship Week 7th – 13th February

In its 15th year National Apprenticeship Week is the prime showcase for the apprenticeship system in England and is this year being held between 7th and 13th February.

The week consists of hundreds of events and activities across the country with the aim to educate and raise awareness of the apprentice programme, highlight best practice and generally celebrate success.

Nationally employers, apprentices, business support organisations, learning providers, colleges and schools will be involved in supporting the Week by hosting activities to showcase the achievements and benefits of the Apprenticeship programme.

The successful “Get up and Go” apprenticeship fair will again be held virtually this year on the morning of Saturday 12th February  – There will be over 20 employers/providers on line to answer questions.

For further information see our National Apprenticeship Week page here.

Men’s Mental Health Month

Men’s Mental Health Month

In November, The Mental Health Foundation are focusing on men’s mental health – a campaign for anyone who identifies as male or a man and whose mental health may be impacted by pressures associated with this.

Around one in eight men in England has a common mental health problem such as depression, anxiety, panic disorder or obsessive-compulsive disorder (OCD). However, this only tells us about mental health problems that have been reported – it’s hard to know if the figures really tell us what’s happening, especially when it comes to men’s mental health.

Other signs that might give a better picture of the state of men’s mental health:

  • Three times as many men as women die by suicide.
  • Men aged 40-49 have the highest suicide rates in the UK.
  • Men report lower levels of life satisfaction than women according to the Government’s national wellbeing survey.
  • Men are less likely to access psychological therapies than women: only 36% of referrals to NHS talking therapies are for men.

Men are also far more likely than women to go missing, sleep rough, become dependent on alcohol and use drugs frequently.

We know that gender stereotypes about women – ideas about how they should behave or look, for example – can be damaging.  It’s also important to consider how men can be damaged by stereotypes too. Society’s expectations and traditional gender roles can make it harder for men to reach out for help and open up.

Activities for Men’s Mental Health Month

4 Mindfulness sessions will be taking place this month, 2 of which are men’s sessions and 2 are mixed. These sessions introduce short practices that can help with stress, anxiety and depression. These techniques can also help us to find more fulfilment in everyday life. You do not have to have your video on, so there is no need to feel self-conscious – you can just listen to the techniques and practice them.   Book via the learning pool here.

There are things you can do to promote Men’s Mental Health Month. This could involve raising awareness of the Mental Health First Aiders, and/or following some of the tips below such as creating a motivational playlist as a team.  If you are going to promote Men’s Mental Health Month within your teams, please let me know what you have planned and how it went.

Please circulate the tips below to your male colleagues:

Tips for men – how to pick yourself up when things get tough:

  • Reach out – chat to a friend or Mental Health First Aider when you start to hide yourself away
  • Have a chat with someone who will listen and not ‘fix’ – a friend, colleague, family or call the Employee Assistance Programme helpline
  • Follow social media accounts that you can relate to
  • Keep up with your routine – or add new structure to your day
  • Get outside for a short walk
  • Read a motivational or inspirational quote – to get perspective
  • Do something new like volunteering
  • Take up a new hobby
  • Get out of your comfort zone – feel a sense of achievement from this
  • Focus on breathing – breathe in and out slowly for 3 minutes
  • Switch off – in a way that works for you, with a book, film, video game etc.
  • Ask a friend how they are – doing something for a friend can make you feel better
  • Make a motivational playlist

Stop and pause – take time to check in with your head by writing or using mindfulness.

Matrix accreditation

The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering.

An extract sums up nicely the positivity of the report:

‘Staff interviewed outlined the importance of providing good quality impartial IAG and support to residents to “make them aware of their options” and “provide appropriate choices and pathways to improve their prospects”. Their passion for achieving the best outcomes for residents was clearly evident. There is a sense of pride and satisfaction in helping to make a difference to the residents through helping them to “make positive choices” and supporting them “to succeed in work and life”. This was further demonstrated in comments from residents interviewed.’

Roger Chapman, Head of the matrix Service for The Growth Company said:

“This is a fantastic achievement for North Tyneside Council Employment & Skills Service and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available.  The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, The Service is working to provide the best possible support to their clients.”

In this one hour E-Safety session we will provide hints, tips and best practices for staying safe online. This will include:

  • Understanding Terminology
  • How to spot a scam/phishing email
  • Device Security
  • What are pop ups
  • Multi-Factor authentication
  • Security Tips
  • Filtering options
  • Useful Links

All staff are encouraged to come along to one of the sessions if possible.

Session dates are as follows:

Monday 1st November 10-11am

Wednesday 3rd November 4-5pm

Friday 5th November 1-2pm